What should I do if I forget my password?

Click "Having trouble logging in?" on your organization's sign-in page, enter your Username, and click "Reset via Email". Look in your inbox for the system generated message and follow the prompts.

What do I do if I see the error message Sign in failed?

Most likely your username and password do not match those specified for your profile, or you do not have access permission. For further assistance please contact your Department or Organisation administrator.

I’m having trouble logging in to my account. What should I do?

For further assistance, please send an email to hello@equifax.com